Shark Exterior

Privacy Policy

How we collect, use and protect your information — including text messages.

Last updated October 12, 2026

Shark Exterior Cleaning (doing business as Shark Exterior) respects your privacy. This policy explains what information we collect through our website and quote form, how we use it, and the choices you have.

1. What we collect

  • Information you give us: your name, email, phone number, property address, property type, the services and plan you're interested in, and any notes you add.
  • Messages you send us: anything you write through our contact form, by text or by email.
  • Basic technical information: like most websites, the services that host and power our site (such as fonts and maps) may receive your browser type and IP address when pages load.
  • Analytics cookies (only if you say yes): with your permission, we use Google Analytics and Google Tag Manager, which use cookies to understand how visitors find and use our site — for example, which pages are viewed, whether a quote request was sent, or whether a call button was tapped. These tools do not load at all until you click "Accept" on our cookie banner. If you click "Decline" or ignore the banner, no analytics or tracking runs. You can change your choice anytime with the "Cookie Settings" link at the bottom of every page.
  • Campaign source: if you arrive from an ad or link with campaign information, your browser remembers that source on your own device, and it is included only if you send us a quote request, so we can see which ads bring in requests.
  • Maps: Google Maps on our location pages loads only when you tap "Show map", or automatically if you accepted cookies.

2. How we use it

  • To prepare your quote, schedule and perform services, and manage memberships.
  • To contact you about your quote, appointments, reminders and service follow-ups.
  • To send occasional offers, only if you agreed to marketing messages.
  • To improve our website and services, including measuring which pages and ads lead to quote requests.
  • To keep records required for our business.

We do not sell your personal information.

3. Text messages

If you opt in, we'll text you about your quote and appointments and, if you agreed, occasional promotions. Message frequency varies and message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

We do not share or sell your mobile phone number or text-message opt-in consent with third parties or affiliates for their marketing purposes.

4. Who we share it with

  • Service providers that help us run the business — for example, tools that deliver our form submissions and emails, scheduling and payment processing. They may use your information only to provide those services to us.
  • Google, which provides our website analytics if you accept cookies. Learn how Google uses this data at policies.google.com/technologies/partner-sites.
  • When required by law or to protect our rights, customers or team.

5. Your choices

  • Accept or decline analytics cookies with our cookie banner, and change your mind anytime with the link at the bottom of every page. You can also block cookies in your browser settings or use Google's opt-out add-on.
  • Opt out of texts by replying STOP, and out of marketing emails with the unsubscribe link or by contacting us.
  • Ask us to see, correct or delete the personal information we hold about you by calling (402) 309-0128.
  • We keep your information only as long as needed for the purposes above and our records, and protect it with reasonable safeguards.
  • Our website isn't directed to children under 13, and we don't knowingly collect their information.

6. Changes & contact

We may update this policy from time to time; the date at the top shows the latest version. Questions about your privacy? Call or text (402) 309-0128. See also our Terms of Service.